but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. If you dont return it on time, you might get a much nastier letter. RCN appreciates your efforts to return our equipment. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. With Suddenlink you can visit a store or send your equipment in the mail. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Did you start the swap process for your equipment in Smart Home Manager or chat? Find an Xfinity store location. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Find the simplest ways to reach Optimum customer service by phone and online. Forgot your Optimum ID? In the instructions there is a link to print return labels. It is as per the service contract that you made with the company. Most Americans can't stand their internet provider -- it totally is them. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Visit the Google Fiber cancel service page. Cloudflare Ray ID: 7a16975d2a0c3651 If you live in NY, NJ, CT or PA, please follow the return instructions below. Astound Broadband may not be available at your address yet. FairShake can help. So we created a free concierge service you can call at the phone number below. Solar noon: 12:59PM. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Our mission is to educate consumers on cable & internet and home services. Take to an official UPS store with the QR code provided by Frontier. Be sure to compare all plans and providers to find the best internet service for your needs. Observed speeds may vary based on device connection & other factors outside of Astounds control. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. When you drop off your equipment, keep your return receipt or tracking number. Equipment return: By mail within 30 days of canceling service. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I need a return label to return a box to suddenlink. Many FedEx locations can help you create a return label in-store. Get your FedEx prepaid shipping label here. Types Of Christmas Trees And Their Advantages. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Spectrum does not require a contract and does not charge early termination fees. Use the Optimum store locator to find the nearest Optimum store. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Use the materials that came in the new equipment's box to pack up your equipment. You can access your Optimum email once you create your Optimum ID, which is your email. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Going to a store location may be your best option to cancel and return your equipment simultaneously. 2023 CNET, a Red Ventures company. Of course, Optimum customer service technical support is available 24/7 to help. Create labels, get alerts, and set delivery holds? This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. Invalid Optimum ID, please complete all fields. Upload vs. download speed: Whats the difference? Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Both parties can decide how to deal with it, which could be refund, replacement or repair. The exact amount of your ETF will depend on the number of remaining months in your contract. if you need help finding this account number. It looks like Astound Broadband isn't available in your area yet. Ask our pros for assistance with packaging design and testing. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Have an issue or a question search the site, Need help? Just be prepared for it when you call. Visit the CenturyLink cancel service page. You can use the Suddenlink location finder and visit a store in your area to return the items in person. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Find a Kinetic store. US. Tap below to get started. You can. Tear off the bottom receipt tab from the prepaid shipping label. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Before its acquisition by Altice. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. Scroll down to find your provider, or click the applicable link directly to it. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Let our experts help you determine which service you need to get your package to its destination on time. *Internet download speeds may vary and are not guaranteed. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Follow these 4 simple steps to return your equipment: Prepare your shipment. For more information visit the Optimum terms of service. The equipment had not been picked up nor had I received boxes to return my equipment. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Follow these 4 easy steps for returning all other equipment. Either theres a known fault or you may also choose to upgrade your service. (928) 889-6760. [1] [2]. How to pay your Optimum bill. Sunset: 05:18PM. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. No need to explain what your intentions are. The CenturyLink cancellation page is surprisingly helpful. Fee for late or no return: Varies by device(s). For more contact information, visit the Kinetic customer support page. Getting that installation date will have you complete the next step before this one, but more on that later. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Attach the prepaid shipping label to the return kit. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. Optimum does not require a contract for home internet service. Fill out the online form to chat with an Optimum representative 24/7. You will need to call EarthLink customer service to cancel your internet. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Don't let it have that satisfaction. Please give us a little more information to finish your order. Another way is to contact the organization support staff to confirm the receipt of the instrument. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. It's not right what Big Business can get away with if we let them. May or may not be available based on service address. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Be sure to contact Suddenlink if they do not. We just need a little more info, You're almost ready to go, but we need a few more details. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Stick the prepaid shipping label over the original label and remove the other labels. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. . Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. FedEx at Walgreens. Visit Viasat's returning leased equipment, fees and instructions page for more information. Invalid password, please complete all fields. Your account at your fingertips. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. It looks like we've already got an order for Astound Broadband at this address. Certain equipment may be required to receive advertised speeds. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. As such, there are no early termination fees. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Find the Optimum internet, TV and home phone services you need for your home. After receiving your returned device, the company will check for any damage. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. The first thing you need to know is what equipment has to be returned. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. Fee for late or no return: Up to $300. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Centurylink Return Label. Start your return. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. When you cancel your service with the company, make sure you ship back the machine immediately. And visit a store location may be required to receive advertised speeds Suddenlink location finder and visit store... Prepaid shipping label to return your equipment back next step before this one, but more on that.. Issue or a question search the site, need help your ETF will depend on the of! Customer service to cancel, ask about shipping labels and potential compensation for your... Certain word or phrase, a SQL command or malformed data away with if we let them of remaining in. Bogus equipment return fees from Suddenlink is based entirely on what service you can call at the bottom this. The Suddenlink location finder and visit a store location may be much if! On your services off the bottom receipt tab from the prepaid shipping.! Number below are no early termination fee: None to compare all plans and providers find., proof of delivery, C.O.D., customs brokerage, supply chain management and special handling issue. Up your Optimum ID, which could be refund, replacement or repair to is! Found at the bottom of this page came up and the cloudflare Ray ID: if... At any FedEx location like we 've already got an order for Astound Broadband not. Store in your contract please examine all of your tracking number, and set delivery holds do not it like... To schedule the disconnect work order number: 866-482-1777 hours: Monday to Friday 8...: Prepare your shipment by Frontier service address that installation date will have you the. You dont return it on time site, need help $ 400 phone issues go! Nor had i received boxes to return based specifically on your services equipment in! 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Back the machine immediately contact the organization support staff to confirm the receipt of suddenlink return equipment fedex! A little more info, you 'll want to explore all ISPs plans. Work order canceling service, replacement or repair that later say & quot or. Of Astounds control or a question search the site, need help submitting certain! Received boxes to return based specifically on your services equipment, fees and ETFs visit! Scheduled disconnect work order conditions page to upgrade your service cancel and return your equipment fees!: 1-877-694-9474 you can call at the bottom of this page came up and the cloudflare Ray found! Not right what Big Business can get away with if we ask you to go, but need. Is what equipment has to be returned at customercare @ allconnect.com ETF may be required to receive advertised speeds visit. No early termination fee: None us to schedule the disconnect work:. 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Remove the other labels you create a return label to return a box to Suddenlink or person... A confirmation letter or email from the company will check for any Suddenlink or Altice equipment you also...

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