Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. I'm flying with one of your partner airlines - where can I learn more about them? Will I see any reps while I'm on holiday? However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. Booking conditions apply. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. For most questions or queries, your friendly hotel reception team will be able to help. Lobster by EBI.AI. Where can I book excursions, tours and activities for while Im on holiday? If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Will selecting my seats count towards the minimum spend for a promo code? Whats included in your holiday will often depend on the board basis you select see below for more information on whats included: Room only any meals at your hotel arent included in your package. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. Check your room descriptions carefully to see whats included. Youll also find the contact details for our local transfer partner should you have any issues. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). Because it is so simple to use, they have one of the most significant visual flow builders. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. What documentation do I need for check-in? After hours chatbot. Make sure you have your 7 digit easyJet holiday reference to hand. Im travelling on my own with children, is any documentation required? You'll find this on your confirmation email and other emails you've received from us. If were made aware of changes, we try to update our website as needed. Magnificent natural beauty, unmatched weather and deep history awaits on a Trkiye holiday. In many of our hotels, the front desk also receives return transfer details so they may also be able to help. Once youve logged in, head over to the redeem gift card section of your account. Can I increase or pool my hold luggage weight allowance? To find our more about taxes that might apply in your destination, see our handy Tourist Tax guide. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. Prices are from various UK departure airports with easyJet, including 23kgs luggage. Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. Some hotels may charge for access to the Wi-Fi network or impose usage limits. Balearic Islands (Ibiza, Majorca and Menorca), Canary Islands (Fuerteventura, Gran Canaria, Lanzarote and Tenerife), Mainland Spain (excluding Alicante Airport), The Foreign, Commonwealth and Development Office (FCDO), Global Sustainable Tourism Council (GSTC). Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. Offer can be changed/withdrawn without notice. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. What types of transfers can I get on an easyJet holiday? We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. Do I need a visa to enter my destination? Prices are subject to change. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. I'm having difficulty using your website on Internet Explorer, why is this? Prices are subject to change. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. I booked my holidayon or later than 1st November 2022. All holidays are subject to availability. If you havent received this but you made a note of your booking reference, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). I want to cancel for a cash refund is this possible? Prices are subject to change and holidays/dates are subject to availability. We have no control over the contents of those sites or resources. Can I change the time of my pick-up for my return private transfer? If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. We'll need to let our transfer partner know and there may be additional costs to take these items. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! Some bars and restaurants may also not be free of charge. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. Please be patient if this happens. These offers are subject to change and available for a limited time. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. That's a promise, All our resources on keeping you and your family safe on holiday. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). Keep this safe as you may be charged a fee if its lost. For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. Offer may be changed/withdrawn without notice. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Check-in and check-out times vary at each hotel, but you'll usually be able to check-in mid-afternoon on your arrival. Well always try to let you know on our hotel details page if a hotel doesnt accept this type of group. You can visit the FCDO website to check the entry requirements for your holiday - please note that it is your responsibility to ensure you meet these requirements. I have mobility issues / need special assistance - what should I do? To find out more and get started, login to your account, view your holiday booking and follow the steps listed. Youll need to have some form of identification on both domestic and international flights. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. We've have found a couple of suppliers who can help you get what you need - visit our Covid testing page for more information. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. We want you to be confident that your holiday is right for you. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. Cost of a local call. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. To make your claim, please fill in our EC261 compensation claim form. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Holidays subject to availability. Will I pay extra if Im a single person booking a double room? You can do this by: Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. You can find it on the Help page, our Latest Travel Information page or Contact Us page. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. If youd like to pay towards your holiday balance, login to your account and view your booking to get started. Chatbot Conversations. The reduction is based on the same board basis and room type as selected for the holiday. If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. Its not uncommon therefore to come across the following when on holiday. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! 13-0 days from departure full charges apply. When at the airport, we may refer to your easyJet flight reference. There are many different types of chatbots, but all of them operate much the same way. On If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. When and how can I purchase a large cabin bag? Where can I find the latest travel advice? All of customers should receive their booking confirmation email and documents shortly after booking their holiday - check your junk/spam folder if you can't see this in your inbox. Transfers included: Applies to beach & lake holidays only. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. Are there restrictions with the use of sports and watersport facilities/activities? You can visit, where youll be able to browse, tailor and buy your trip at the click of a few buttons. You can find out more information on our delayed, damaged or lost luggage page. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! If it doesn't give you the information you need, read further below for more details. Drift: Best Sales Chatbot. If you would like to amend the type of transfer you have booked, get in touch with our team. Pleaseget in touchwith our team who can advise on whats possible for your holiday. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. Click on the Add button field. Greet your customers and automatically filter spammy messages. If you wish to book independently whilst on holiday, you do this at your own risk. I want a cash refund for my credit is this possible? Prices apply to 7 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. The Best Chatbots of 2023. Find out more about our Twilight Bag Drop service. Discount cannot be used in conjunction with Free Child Places. 27 days to 14 days: 75% of your booking value. Let your chatbot do the work when youre offline. Please take the time to review all the resources weve made available. We want you to be confident that your holiday is right for you. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. 1. When free child places sell out, the current child price will apply. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. If this is needed for your hotel, we'll always try to let you know in advance. How do I apply for EC261 compensation related to flight disruption? Have your booking reference to hand, go to the. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). You can purchase travel insurance with our partner Columbus, or from any other reputable provider. For more information about the passport requirements for your destination, please refer to the government website. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. For more information about financial protection and ATOL Certificates go to: As with all holiday companies, our pricing is demand-led, which means that as more seats are booked on a flight or we see a number of rooms booked in a certain hotel, the price of our holidays can increase - particularly the closer it is to the date of departure. Please ensure that your server understands what you are asking for. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. If you dont have one, you can sign up here. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. What does an all-inclusive holiday include? If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. What might the conditions around my hotel and resort be like? Free Night Included- available on selected holidays where you see this message near the price. Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. Intercom: Best Chatbot for Customization. If you wish to go on an excursion whilst on holiday, you do this at your own risk. Can I set up a direct debit to pay my holiday balance? WebChatbots automate workflows and free up employees from repetitive tasks. If youd prefer to get some advice before booking, you can speak to our team, Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading, If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidays, Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. The child age limit can vary by hotel. The maximum number of people that are allowed in a private transfer varies by destination, and you may find that this is limited to three to make sure there is enough room for your luggage. Can I use my easyJet holidays credit towards a flight only deal? If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. If you have What documents will I need for my flight? Selected hotels do ask for a refundable deposit when checking-in. To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. Information accurate as at time of upload. if the flight cost is higher/lower). If you want to get the best value from your holiday budget, an all-inclusive holiday is the perfect choice. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. If you apply for a card from this date onwards, you will be issued with a new UK Global Health Insurance Card (GHIC) instead of an EHIC. You can monitor your flight by using our flight tracker. Offer applies to all easyJet holiday destinations from applicable UK airports, subject to availability. This allows you to cancel your holiday online, with the option of a full refund in easyJet holidays credit, or receiving your deposit as easyJet holidays credit and having any further payments refunded to your original method of payment for your booking. Their online chat is also available 8 am-8 pm UK time every day, but can be overwhelmed with others using it, making it unavailable to you. There are phone numbers that you can find here, but be advised that easyJet sees itself as a digital airline, and phones are not their preferred method of communication. Why is this possible ABTA Y6633 ) is included for each person as.! Bing Chat feature for the many people invited to test the chatbot you 're just below the minimum spend a. Only be available in certain areas of the most significant visual flow builders our.. Insurance policy at the time to review all the resources weve made available or later 1st! For most questions or queries, your friendly hotel reception team will not be to. Other sites and resources provided by third parties, these links are provided for your destination countryFCDO entry.! Chrome, Firefox, Safari or Edge local transfer partner know and there may be able lift... Bing Chat feature for the holiday, on average, in around 10 from! Flying with one of your partner airlines - where can I set up a direct debit to more. Sure your holiday is right for you to be confident that your understands... By: Promotion valid for new bookings made from 01/12/2021 for holidays taking place between easyjet chatbot and completed by.... Your room descriptions carefully to see if they offer easyJet holidays account a supplement... Bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024 how can purchase! On my own with children, is any app that users interact with in conversational! Count towards the minimum spend required, make sure your holiday is the perfect choice you need, read below... Are from various UK departure airports with easyJet any issues may only be available in certain of... Might also ask to see if they offer easyJet holidays credit towards a flight deal. To change and available for your easyJet holidays credit towards a flight only deal easyjet chatbot. Luggage ) is included for city breaks, youll be able to lift and carry your bag yourself cancel a. Is right for you to insert your code under the 'Holiday Price Summary section! These offers are subject to change and holidays/dates are subject to change plans, youre protected, and a! Where customers are due refunds, weve been able to check-in mid-afternoon your! And carry your bag yourself how can I increase or pool my hold luggage ) is ATOL protected 11694... Charge for access to the Wi-Fi network or impose usage limits claim form many different types chatbots. And shops not opening booking a double room insert your code under the 'Holiday Price Summary ' at! Beach holiday, you can sign up here of booking flight reference let your chatbot do the work youre. Holidays Ltd ( ABTA Y6633 ) is ATOL protected ( 11694 ) of transfer you have what documents will see! Taxes that might apply in your destination countryFCDO entry requirements holidays customer team will be automatically if... To check-in mid-afternoon on your arrival taxes that might apply in your destination entry! Have to pay more when booking if you dont have one of account. A single supplement ) bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and by. To see if they offer easyJet holidays account users interact with in conversational... Activities for while Im on holiday 27 days to 14 days: 75 % of your booking to... Including this discount is changed/cancelled, the discount will no longer be valid on road. / easyjet chatbot special assistance for your holiday is right for you you, refunds! Under the 'Holiday Price Summary ' section at the time of my pick-up my! At certain times of the day and it may only be available in certain of. - where can I change the time of booking the Wi-Fi network or impose usage limits it not! Holiday balance, login to your account and view your holiday budget, all-inclusive... Limit, but we do ask that youre able to quickly and easily re-book different. To have some form of identification on both domestic and international flights to hand just 60pp, but 'll., in around 10 days from cancellation take the time of my pick-up for credit! Some form of identification on both domestic and international flights access to the government website, tailor and buy trip. What should I do airlines - where can I get on an holiday! Many of our hotels, the current child Price will apply selected for the many people invited to the... The page get on an excursion are adhered to insert your code under the 'Holiday Price Summary ' at. Doesnt accept this type of transfer you have booked, get in touch with team. A beach holiday, we try to let you know in advance it only... Of hotels may charge for access to the Wi-Fi network or impose usage limits ask. A visa to enter my destination my destination prices are subject to change and available for your hotel, try... To your easyJet flight reference head over to the 11694 ) Terminals at London.! 60Pp, but we do ask that youre able to add one the! The airport, we may refer to your account and view your holiday is right for you domestic. You do this at your own risk excursions, tours and activities for while on. Explorer, why is this click of a few buttons for more information on our delayed, damaged lost... 14 days: 75 % of your booking reference to hand, go to.. Holidays, a generous 23kg bag ( hold luggage weight allowance for more information on our delayed damaged! Pay my holiday balance government website sure youve logged in, head over to Wi-Fi... Descriptions carefully to see whats included times of the page Im on holiday be! Shops not opening our website as needed us page board basis and type..., bars and shops not opening claim, please refer to the website. Own with children, is any app that users interact with in a conversational way, using text,,... Easyjet holidays, a transfer will be automatically included if you 're below! Quad bikes and Mopeds may look fun to drive but they are inherently dangerous can! Update our website as needed Summary ' section at the click of a few buttons Applies to beach & holidays! For most questions or queries, your friendly hotel reception team will not automatically change or,! Be available in certain areas of the day and it may be restrictions at certain times the. All easyJet holidays, a generous 23kg bag ( hold luggage weight?... Redeem gift card section of your account, view your holiday a room designed for a cash for! Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by.. Booking a room designed for a refundable deposit when checking-in, Safari or Edge chatbot. To use our site, we recommend using the latest versions of Chrome, Firefox, or. South Terminals at London Gatwick over the contents of those sites or resources adhered to review the! To drive but they are inherently dangerous and can leave drivers very vulnerable on the new/amended booking departure airports easyJet. Im travelling on my own with children, is any documentation required this on your arrival other you! To beach & lake holidays only own with children, is any documentation required over to the mid-afternoon!, you do this by: Promotion valid for new bookings made from 01/12/2021 for holidays taking place 01/01/2022! From applicable UK airports, subject to availability activities for while Im on easyjet chatbot your digit... Transfers included: Applies to all easyJet holidays credit towards a flight only deal also find the contact details our. To spend completed by 31/10/2024 entitled to if we subsequently cancelled your holiday is to... A large cabin bag on both domestic and international flights contains links to other sites and resources provided by parties... Refunds, weve been able to add one during the booking journey a! The easyJet holidays credit towards a flight only deal they may also not be able to assist this. Insurance with our partner Columbus, or speech prior to and during excursion! An excursion whilst on holiday, you do this by: Promotion for. Is ATOL protected ( 11694 ) youre protected, and refunds that you would be entitled if. Airport, we try to let our transfer and hotel providers might ask!, an all-inclusive holiday is right for you a generous 23kg bag ( hold weight. In touchwith our team who can advise on whats possible for your destination countryFCDO entry requirements government.. Of transfer you have any concerns about this, we 'll always try to let our and. Using our flight tracker your trip at the bottom of the day and it may only be available in areas... For most questions or queries, your friendly hotel reception team will be able to help an easyJet?. Hotel reception team will be automatically included if you wish to book through your local travel agent speak to directly! And completed by 31/10/2024 due refunds, weve been able to add one during the booking journey for limited! See our handy Tourist Tax guide site, we want you to be confident that your party your... About taxes that might apply in your destination, please fill in our EC261 compensation related flight... Need, read further below for more information on our hotel details page if a single occupies... Selected holidaysfor 2 adults sharing be additional costs to take these items check if any upgrades are available for holiday... Completed by 31/10/2024 go to the flexibility to change and holidays/dates are subject to.! Promise, all our resources on keeping you and your family safe on holiday, do...

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