Patient does not provide medical advice, diagnosis or treatment. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Practice365 Privacy Policy Attleborough NR17 2AS Map, Queens Square SurgeryQueens Square We would also like to use analytical cookies to understand how our site is used and improve user experience. How on earth am I supposed to make an appointment? Thank you for subscribing to our newsletter. Message your practice. We've put some small files called cookies on your device to make our site work. By asking your local pharmacist to request on your behalf. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Powered by 100% Renewable Energy. Find out about how the NHS self-referral button feature works and who to contact with any questions. Find out more about online health and prescription services. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. We will use a cookie to save your choice. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. The Account option, which is visible once your name is selected. You can also find out if you are entitled to free prescriptions. Extremely poor admin. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. By continuing to use this site you are agreeing to itsuse of cookies. You can add or change your nominated pharmacy in theAccount section of Patient Access. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. You have nominated your pharmacy of choice. Please try again in few minutes. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. You can order a repeat prescription by logging into your account using the NHS app or NHS website. More than half of GP practices are connected to Patient Access with more joining every day. Station Road SurgeryStation Road Ask your GP surgery which service your GP surgery uses. Attleborough see parts of your health record, including information about medicines, vaccinations and test results. For more information about Smart Pharmacy, click here. NR17 2AF Map. NR17 2AS Map, Queens Square SurgeryQueens Square Sorry for any inconvenience. Station Road SurgeryStation Road For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Manage an account on behalf of another patient or relative. This method is quicker and safer and can include any pharmacy of your choice. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Manage an account on behalf of another patient or relative. We would like to apologise for the issues you experienced on this occasion. But you can ask for your medicine at your GP surgery if you do not want to do this online. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. They can also offer well-being, stopping smoking and sexual health advice. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. At such times we then continue to offer telephone access but only for urgent requests. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Before you make your choice you can read more about our cookie policy. Staff Login, GP Website Design by iatro. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. If you are registered for online access then you can order your prescriptions by following the directions after logging into . You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Station Road, Attleborough, Norfolk, Nr17 2as, England. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. 82.88% with recommended measurement, out of 2,698 patients. Check symptoms, find possible treatments and find out when to seek help. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Let us know your preference. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. I was hold for over 2 hours, next in line to be answered and got cut off. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Attleborough . Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough Surgery is a GP practice in Attleborough, Norfolk. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Request repeat medication If you would like to request repeat medication, follow the steps below. Website and Digital Marketing by White Bear. Some pharmacists also offer other services like diabetes and blood pressure monitoring. The NHS App now requires newly registered patients to input an ODS Practice code. NR17 2AF Map. Thank you for your feedback. Attleborough Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. NR17 2AF Map. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Some high street pharmacies also deliver. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We would also like to use analytical cookies to understand how our site is used and improve user experience. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. If yours is one, register today to benefit from a faster, smarter . Flu vaccinations - Aged 65 and over group. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Notice Patients can contact Attleborough Surgery at 01953 453166 for appointments. Attleborough I work full time so cannot sit on the phone for an hour waiting for someone to answer. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. 72.0% vaccinated, of 3946 eligible people. Your pharmacy of choice is referred to as your nominated pharmacy. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Its very very poor service. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. You can contact this general practice using the phone number 01953 453166. Station Road SurgeryStation Road Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. NHS self-referral. Attleborough Alternatively, you can nominate a pharmacy when requesting your repeat medication. 56.7% vaccinated, of 1602 eligible people. Some GP online services are only available in certain areas. The Nominated pharmacy section with a nomination. We continue to work to resolve these issues as soon as we can. Let us know your preference. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility items per standardised prescribing unit (see definition). Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Station Road SurgeryStation Road Before you make your choice you can read more about our cookie policy. Normally I have meds delivered, which has been an excellent service. Attleborough This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. By asking your local pharmacist to request on your behalf. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . We would also like to use analytical cookies to understand how our site is used and improve user experience. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. We try to reserve our GP appointments for patients with more serious health problems. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. If you are registered with a GP surgery, you can access some health services online. NR17 2AF Map, Station Road SurgeryStation Road Please allow 2 working days before collecting your prescription. You can add or change your nominated pharmacy in the. Cant get through on phone. Using your NHS account. Station Road SurgeryStation Road You . We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. If you have been advised by the surgery that your medication review is due, please complete a review. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. For those going into self . Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Proxy. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. order repeat prescriptions. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. NR17 2AS. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. see communications between your GP surgery and other services, such as hospitals. Please do not use this message box to request other items of medication or send enquiries to the surgery. We've put some small files called cookies on your device to make our site work. Diabetes - Managing Blood Glucose Level (HbA1c). We are allowed to dispense only to those patients who live more than one mile from a pharmacy. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Feltwell Thetford IP26 4AD (01842) 828938. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . My Account. If you would be prepared to tell us a bit more about who you are, please click To check if you have an acute or repeat prescription, go to My record, then select Medicines. Station Road SurgeryStation Road Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Total number of prescriptions ordered using an Online Patient Transaction Service. This is for reasons of accuracy and safety. Analytical cookies send information to Google Analytics. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Attleborough surgeries take not it can be done. I believe that I may have an adult umbilical hernia. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. We make it easy to register you and your family. What has happened to this surgery? Egton Medical Information Systems Limited. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. You'll be able to collect your medicine in person when it's ready. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Select Repeat Medication from the menu, then New medication order. . More information on the service can be located here. The website sends you round and around in circles. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Or they might be able to let you know when it's ready to collect. You'll be able to collect your medicine in person when it's ready. Some high street pharmacies also deliver. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. We are working hard to resolve it. Attleborough We've put some small files called cookies on your device to make our site work. 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