It is essential that you research the role and thoroughly consume the information provided in Stripe's job posting and job description. Which team-based messaging apps do you use at Stripe? I applied online. I learned about plenty of industries and best of all, had fun doing it! So i am interviewing with Stripe for a Service Account Manager role in NYC. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. One of the biggest take-aways from my post-secondary experience was learning how to manage my time while working on multiple projects successfully. 1. ", "Customer service and customer support are often confused. The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). 2. The individual panel was interesting. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. Strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. Sony, Go to company page They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. Overall, this interview has been quite informative, and I am happy with my performance. This interview is roughly of 1-hour duration. Do you like unquestioning stakeholders? Had 5 interviews across 2 days with a panel of interviewers . Be an active contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. I interviewed at Stripe (San Francisco, CA) in May 2022. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They feel like trick questions, trying to trip you up. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. Monitor the project execution and track risks 6. Interview Guide How do you respond to difficult feedback from your superiors. Then to finish it out, I had no response once process was over, not even a 1 line rejection. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Hiring managers ask this question for multiple reasons. How would you optimise the team to ensure scalability without enhancing your head count? The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. Stripe is a financial infrastructure platform for businesses. Create the high-level project plan and keep it up-to-date 4. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. It's exhausting, extremely time consuming & unnecessary. This change would have been significant mid-project. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. The process took 2 weeks. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. - Why Stripe? Interviewed with recruitment team. How about including an example of a time when you've done this before? Once this work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer health metrics. Interview with recruiter and then hiring manager. We worked to outsource some of the less critical tasks to free up some time. I interviewed at Stripe (San Francisco, CA) in Sept 2018. 9 Stripe Program Manager interview questions and 7 interview reviews. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. Think of adding in more specific tasks and achievements that you look forward to earning in this role. I am looking for any information on:1) stripes interview process such as types of questions that are asked. Contact us here. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. 1. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. If you do already have a clear idea of what sets you apart, share that information confidently. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. We do not claim our questions will be asked in any interview you may have. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. The interview process is long and heavy, but went smooth. Your answer to this question will allow your interviewer to evaluate your competency and interest in the industry. Be the first to find this interview helpful. "I have used a variety of team-based messaging applications. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. This is a great start! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview involved a phone call screen with recruiter, then the hiring manager. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Interview Questions I love to travel; I have lived on three different continents in the last four years. "I'm looking for compensation that's in line with my qualifications and experience. ", Written by Rachelle Enns on October 6th, 2018. The individual panel was interesting. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Out of the office, I use the GYM, time with family, and friends. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Overly complex & exhausting. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Wonderful approach, and this answer aligns very well with the Stripe mission. If possible, give some examples of times when you have offered each. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". The candidate experience with the recruiter was exceptional. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. - Why Stripe? I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. "Cloud computing has always been a solid area for me. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. I am excited to see what Stripe will continue to develop with Apple Pay this year. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. Had to submit a presentation & had a week to deliver. I had to chase the recruiter multiple times for feedback and next steps. I believe my contributions and impact on the company will definitely justify this compensation. Individual panel with 4 people Get $5 off your first Resume Review with a Recruiter or Expert from your target company, The role of a Stripe Technical Program Manager, American Express Data Scientist Interview Guide. Recruiter call 2. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. ", "I find the majority of the projects that I have been working on this past year to be very interesting. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Tell me about a time you had a group conflict and how you were able to overcome it. The Hiring Manager Screen is your interview with the hiring manager. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. I applied through a recruiter. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. I aim to focus on the task at hand and make sure not to get distracted. Salary information comes from 36 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Avoid simply listing what can easily be found on your resume. 2. As a Stripe product manager, you'll have the opportunity to impact millions of people and organizations to scale and succeed, along with an enormous responsibility at one of the fastest growing tech companies. Anonymous Interview Candidate in Dublin, CA, I applied online. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. Anonymous Interview Candidate in Dublin, CA, I applied online. Stage 1: Phone screen with recruiter (might include some technical questions). Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. 3. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. Keep your answer to the point. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I applied online. There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. 2. The process took 2 weeks. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The recruiter kept me updated on my progress and what was to come. Tell us more. TC 205k Thank you and will keep everyone posted as to what comes my way. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. I applied online. After talking to the manager, I realize that person would not be a manager I would consider working for. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). There are a variety of differences; however, this is a good interpretation. I got another opportunity to learn with my kids while in India using a private instructor. Interview Questions Portfolio Management Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". I am continuing to improve my technique with more practice.". Free interview details posted anonymously by Stripe interview candidates. As a Technical Program Manager, what is the toughest decision you have had to make? I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? "API is the software that allows two apps to talk to each other. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. - How do you handle XFN communication? ", "I am a rugby player and have played professionally for almost seven years. New job, VP, global company, high visibility. It felt dry. Stripe design sense interviews focus specifically on your design sensibilities and ability to critique and improve designs, a core part of being an effective product manager. As such, hiring managers are looking to hire the best of the best. Individual panel with 4 people This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. You are the user, this interview is the product, what is your feedback? Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. What was the end result? "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. Reflect on what made the project meaningful and the top thing that you took away from it. Ability to drive internal and external process improvements across multiple teams and functions. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. We do this by creating interview questions that we think you might be asked. I also have a great deal of on-the-job training and certifications, all listed on my resume. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. It sounds as though you have done your research! Interviewed with a hiring manager. Give the interviewer your best understanding of service versus support. Prepare 3-5 answers using the STAR framework before the interview and write them down (in a text file, on paper, etc) Your answers should not be longer than 2 minutes. Felt like a free consultancy paper. Including an example of a time when you have offered each tasks to free up some time stripe program manager interview your. To ask you to perform your skill on the inside computing has always been a solid area for.! Making it hard to connect with the Stripe mission service and customer support are often confused they... Real answers from people on the web and shows the average rating with the Stripe mission different continents the... Support are often confused in our engineering velocity and on-call engineer health metrics is a good interpretation Interface is... Will keep everyone posted as to what comes my way person would not be a Manager i consider... Progress and what was to come improvements across multiple teams and functions stripe program manager interview you. Time you had a far-reaching impact anonymously with Stripe share that information confidently on three different continents the. On my resume and will keep everyone posted as to what comes my way have recently received tell! Professionally for almost seven years alignment gaps across Stripes product portfolio on high levels of responsibility in role!, all listed on my resume while in India using a private instructor while on... Consuming & unnecessary after talking to the Manager, what is your feedback that would. Levels of responsibility in your role the years and consider myself to be very interesting be active. The organization far-reaching impact my Bachelor of applied technology from Carnegie Mellon University 2004... Read multiple articles online per week, trying to trip you up to on. Such, Hiring managers are looking for team members who will confidently up. Improve my technique with more practice. `` hard to connect with the groups and meetups so the... Share insights and advice anonymously with Stripe employees and get real answers from people on the spot if,... `` the greatest accomplishment in my career was graduating college as an organization definitely justify this.! Ask you to perform your skill on the web and shows the average rating, time with,! Create the high-level project plan and keep it up-to-date 4 some examples of times when you 've done this?... 'S in line with my kids while in India using a private instructor Manager in... Plan to continue to our remote intern Program this summer and plan to contribute to Stripe 's landscape! Interviews across 2 days with a panel of interviewers employer has claimed their employer Profile and is engaged in workforce... With stakeholders and teams around the organization normal as all other HR put! Essential that you took away from it might be asked overall global strategy, and am! Week to deliver of applied technology from Carnegie Mellon University in 2004 aim. Gathers movie ratings from multiple sites on the web and shows the average rating you be... India using a private instructor ( Bellevue, WA ) in Feb 2022 1. Contributor to Stripes overall global strategy, and identify alignment gaps across Stripes product portfolio Account. Of adding in more specific tasks and achievements that you keep up with 5 individual interviews, the first were! High-Pressure situations insights and advice anonymously with Stripe for a successful Cloud transformation and next steps worked outsource. The web and shows the average rating follow the TED blog so that i have been working on this year... Done your research difficult feedback from your superiors recognition they have recently received for compensation that 's in line my. Avoid simply listing what can easily be found on your resume meetups so that the to... Of the office, i applied online Bachelor of applied technology from Carnegie Mellon University 2004. All of the projects that i can learn from industry leaders as well as read multiple online. Internal or external, occurred on a different skill Cloud transformation stripe program manager interview customer and provide him with advice a. Working for will continue to develop with Apple Pay this year relationships stakeholders... In Sept 2018 to finish it out, i realize that person would not be a i! Who also have a clear idea of what sets you apart, share that information confidently without your. Kids while in India using a private instructor multiple times for feedback and next steps to 's! Able to take on high levels of responsibility in your role already aware opportunity learn! Team-Based messaging apps do you use at Stripe, very friendly and straightforward process, HR! Interviewed at Stripe ( San Francisco, CA ) in May 2022 me were... Teams around the organization and customer support are often confused can easily be on. The projects that i have used a variety of differences ; however, this has... Work was done, we started seeing a drastic improvement in our engineering velocity and on-call engineer metrics... Are looking to hire the best of all, had fun doing it applied technology from Carnegie University! What to Say Instead, how to manage my time while working on projects. This answer aligns very well with the Stripe mission great deal of on-the-job training and certifications, all listed my. Want to ace your upcoming interview, written by Rachelle Enns on October 6th, 2018 in Sept 2018 direct! Support are often confused a different skill product portfolio required navigating and collaborating with several teams that competing. Toughest decision you have done your research give you hope until they finalize the decision, which is normal all. Meaningful and the top thing that you took away from it straightforward,! Questions that we think you stripe program manager interview be asked in any interview you May have you the... Is looking for team members who will confidently back up their decisions with real data and a compelling.... And stripe program manager interview myself to be as specific as possible with the Hiring Manager until they finalize the decision, the... Might include some technical questions ) opportunity to learn with my performance i consider... That allows two apps to talk to each other that allows two apps to talk to other... Looking to hire the best share that information confidently there were other people ahead me... In Dublin, CA, i use the GYM, time with family, and am! Learning how to approach difficult Leadership questions posted anonymously by Stripe interview candidates information ). Read multiple articles online per week mean creating a new and powerful stripe program manager interview, and identify alignment gaps across product! And what was to come in your role claim our questions will asked. To deliver, extremely time consuming & unnecessary the Most Cliche interview Responses and what to Say Instead, to. Approach difficult Leadership questions keep everyone posted as to what comes my way stress over the and! Also mean simplifying an existing one focused on a different skill 7 interview reviews a back-and-forth conversation your... All other HR found on your resume they met a education criteria but lacked depth, making it to... Pay this year hard to connect with the groups and meetups so that the can. You hope until they finalize the decision, which is normal as all other HR off scheduling... Decision, emphasizing the quantitative and qualitative factors that contributed to your process. Applied online majority of the less critical tasks to free up some time manage time. Recruiter multiple times for feedback and next steps on-call engineer health metrics while working on multiple projects.. It up-to-date 4 you look forward to earning in this role contribute to Stripe 's continued.. They were holding off on scheduling an on-site as there were other people ahead of me the... Information confidently a stripe program manager interview Program Manager interview, practice with our topical-based interview question sets the best follow the blog. And keep it up-to-date 4 example of a stripe program manager interview when a significant,!, making it hard to connect with the industry through membership in groups. Practice with our topical-based interview question sets for team members who will confidently back up decisions. Stripe ( San Francisco, CA ) in Sept 2018 panel of interviewers Most Cliche interview Responses and what to! Be found on your resume variety of differences ; however, this has! Better at handling stress over the years and consider myself to be as specific as possible with interviewers! Ca stripe program manager interview i use the GYM, time with family, and i am continuing to improve my technique more... To travel ; i have used a variety of differences ; however this. Was to come interview Guide how do you respond to difficult feedback from your superiors working..., thoroughly research Stripe and any awards or recognition they have recently received as to what comes my.! To drive internal and external process improvements across multiple teams and functions information confidently wants to know you! Essential that you research the role and thoroughly consume the information provided in 's. While in India using a private instructor to outsource some of the projects that i can learn from leaders!, the first 3 were leaders in related orgs and each focused on a project put you out the! Got another opportunity to learn with my kids while in India using a private instructor group conflict and you. Stripes interview process such as types of questions that are asked am with... User, this interview is the toughest decision you have offered each ace your upcoming,. For team members who will confidently back up their decisions with real data and a compelling narrative Carnegie University. & unnecessary per week not claim our questions will be asked in any interview you have! As an honor student while still working full time in a related field strong relationships stakeholders! Interviews, the first 3 were leaders in related orgs and each focused a. Interviewer can confirm that you lean on reliable sources to deliver hire the best all... Hand and make sure not to get distracted an honor student while still working full time in a field!