Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. Thanks in advance! The survey from IXO I have linked below has received over 2,500 responses which is fantastic on everyones part. DeAgostini supplied the Eaglemoss DeLorean to the Japanese market, so the connection between them on this partwork makes sense. Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge? I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. Looks like the Delorean build mentioned at the bottom of the Fanhome page is gone now. I was again advised that a replacement would be forthcoming. So in theory Ive already paid for these. I have had 2 emails asking me to complete the survey for my Ecto 1. Back to the Future is a trademark and copyright of Universal Studios. Thank you. I would like to pursue a claim or be sent the model I paid for, Read full review of Eaglemoss and 1 comment. I was able to get the few missing kits from eBay, but none are coming with the build magazine issue. However, they want to address each customer directly so it will take a bit of time to get through them all. I am happy to do monthly or a pay in full for the rest of the kit at once. i'm only halfway done with my model. old update: https://mypartworks.com/blog/eaglemoss-bankrupt/ normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. Yes, you can pause the subscription for up to two months max at a time. I was able to see it a couple of days ago. But i have just one question i am with package 62 which stage do i need to take from the 32? from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. It is a peace of mind for everyone. Dummy shipment confirmation emails without real shipment tracking. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. I had asked in May if we could received 2 kits a month at 130.80 however we only received 3 kits total. Within days I heard about the Bankruptcy. Exactly 7 months since Eaglemoss went silent on us, PCT/IXO and Fanhome worked together tirelessly to revive many of our partworks and finally the sites in the post below are now LIVE! Which is super frustrating!!! In that case, even DeAg might have to rely on the instructions from PCT/IXO. Below are some of the most FAQ we are getting at the centre, so sharing here to help everyone: Is there any guarantee Ill be able to complete my build-up model? Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. Im in the midst of the Eaglemoss James Bond Aston Martin DB5, but there is no mention of the completion of this model in the States! In April 2019, Eaglemoss announced to UK owners that they are extending the subscription another 29 issues which will include the parts from the third movie. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. Id like to also extend my thanks to MarvelPhx. They only charge when they ship the parts. the company is in chapter 11 right now so eaglemoss will not be releasing anymore stuff sadly. I started this subscription two years ago, and just want to complete my collection, Desired outcome: from what i recall about their terms of service they do not take the money until they ship your request. Any proceeds earned via these links are used to offset my hosting/development costs. I have all 159 of the DeLorean magazines in digital PDF format if needed. Details will be sent shortly.. Hello Marvel Phx, Thank you very much for the information. I had to come here to find out about any updates. I just want my money back since they are the one that not living up to there end or send the rest of the remaining kits for a really good discount or for free. Free delivery for many products! my customer number is XXXXXXX /order number is XXXX. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. But if there are no instructions it is better than nothing. Private Only members can see who's in the group and what they post. CHEERS! Official word from Eaglemoss is that they are not closing their doors yet. At this point they dont even have and idea whats out there .Like you pointed out in previous posts there are 3 or 4 different manufacturers so this is going to have to be addressed . Share your photos and videos with others to prove the truth of your words. Now they are saying that we have to buy the complete kit of all the issues needed to finish our build. Subtotal 49.99 GBP Refresh your browser window to try again. Now if only I had any clue what my Eaglemoss account numbers were for all 4 partworks I was doing. I think this build-up got buried in licensing issues. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. I need to know if this is a legitimate company and if not, I need my money refunded ASAP. Get lied to about when parts will ship. Sadly, we wont be able to ship any free items after your starting issue. Free delivery for many products! Eaglemoss sent me the Display Base for the DeLorean. I just want to remind everyone that I am not affiliated with PCT/IXO. I was used to eaglemoss missing deliveries due to constant shortages or other issues so I didnt think much of it but after 3 months or so I decided to call and the support line was disconnected and emails bounced back, so I clearly had a slight panic. The Deagostini site in Japan was detected by the community many months ago (soon after Eaglemoss bankruptcy) and I follow it regularly since then and never detected any problems or delays. Well see what they come up with initially and go from there. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. Once youve signed up, well email builders occasionally with special offers during the build. MarvelPhx you said 7 months they been down.. though i havent seen a kit since oct of 2021, though i reviewed my emails with them and it was 7 months ago that they said stock was going to be ready to resume in july 2022, lol. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! Hope for the best and thanks for keeping us informed MarvelPhx. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. Remember all the lockdowns China is having who knows where the internet providers are located ,or where PCT is located or the factory workers, This is TORTURE Feeling like the famous donkey with the carrot in front of his nose any time now . Any advice or info is appreciated! UPDATE December 28, 2022: I spoke with Fanhome and should receive information to share on this development in the new year. Thank you so much for the tip on manually entering your email. You are the only person who has posted useful information about the Eaglemoss debacle! Thank you so much! My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Refund and/or all remaking kits needed to complete build. PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. Thanks a lot for the info, i was very upset about how eaglemoss didnt contact any costumers, my son was super excited about building the DeLorean and sucks to think that it will never be complete. I stopped receiving shipments at 102 December 2021. Can I buy all the issues I need in one go? Very curious if we expect this to be a weeks, months, or longer wait? It is expected to be online in a few more days. This comment was posted by a verified customer. I have heard there has been a major issue with the production facilities in China and they won't be producing any more and Eaglemoss need to source, somehow, a new manufacturer. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Eaglemoss stole my money. I'm still waiting for resume of mine its been almost a year [end of this month will be 1 year since my shipments froze.]. All that money I spent for this kit and now will never be finished. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! So again, will be curious to see if that will still be available to us. Thank you again MarvelPhx for keeping us updated! I now have a build a robe t that is going to be un finished. Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. If you can help Id be deeply grateful for your time. this was all over due to the pandemic and the bottle neck into the USA. Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. Thats why I bookmark your page and everytime I go online I check it. Eaglemoss is gone, refunds only would work if the company existed. first news of this: https://mypartworks.com/blog/eaglemoss-bankrupt/ Will you be offering any special items with this collection? Now I guess they will just sit. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. I feed up so am making complaint before I take this to court for breach of contract. Tried to contact them again through facebook, and after waiting days without a,... To the build youve signed up, well email builders occasionally with special offers during the build if needed an. Have a friend interested in finishing it, so the connection between them this. Released until the dates shown above only received 3 kits total the issues I need to take the! 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