Qantas SMS service is available to customers within Australia only. Qantas has claimed (according to some media reports) that " most refunds are being processed within six weeks", which does not seem to be the experience of many AFF members. It's a toll-free number. Find information on travel requirements and more. Find out more about inflight dining, entertainment, seat maps and more. 10 Bourke Road Before you choose the Flight Credit, it's a good idea to check the expiry and consider the likelihood of you travelling again prior to that date. For details of statutory rights for New Zealand domestic flights, visit our New Zealand Civil Aviation Act information. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. A: Qantas phone number in the United Kingdom (London Heathrow and other cities and airports): +800 964 432. Our 2nd flight in this booking was with Qantas, Christchurch New Zealand to Sydney Australia. Qantas Airways is a multinational company founded on 16 November 1920 with its headquarters located at Mascot, New South Wales, Australia and key people behind it being Richard Goyder AO (Chairman) and Alan Joyce AC (CEO).. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Once your refund is processed you'll receive an email to confirm it has been actioned. By David Flynn, September 29 2020. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Just FYI for 2 cats it was $1300+ so dont be surprised by the heavy price tag because thats normal according to the sizes and weight of the cages. 79, Jakarta 12920, Indonesia. So please help! A: If you want to enquire about aircraft charter, call 13 26 24 in Australia (lines open on weekdays from 8.30am to 5.30pm AEST) or send an email to shrcharters@qantas.com.au. Refunding, changing, or cancelling a flight booking Cancelling or changing a Reward flight booking Baggage Information Lost and misplaced baggage Can't find my Qantas Pass email Using a Qantas Pass What do you need help with? K.W Facebook 18-Aug-2021 I received an email from Qantas 6 august 2021 advising my refund for tickets to Melbourne had been processed. Undoubtedly, Australian flag carrier Qantas is one of the most reliable airlines in the world. Our specialised team will process your request with priority and contact you within five business days. With our interactive map it's easy to plan your next trip using money or Qantas Points. A: To contact Qantas Frequent Flyer (FF) about reward points and loyalty program, call 13 11 31 in Australia or +61 3 9658 5302 outside Australia (phone lines open from 7am to 8pm, Australian Eastern Time). The requirements, cost and time needed. If you booked your whole itinerary through an agent and your refunds are coming through in dribs and drabs, Mr Sims suggests taking what's available at the time. Never share personal details on Facebook public wall, or on Twitter feed. "Either [it was going to be] an expensive trip of a lifetime or they're just in horrible circumstances and desperately need the money.". The lines are open 9am 7pm (AEST) on weekdays. You can also call the Feedback Line 1300 659 161 within Australia or +61 2 9067 1620 outside Australia (lines open from 9am to 5pm AEST, 7 days per week). The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. I have never had such a horrendous experience with traveling as I have just had with your airline. We're continuing to process refund requests prioritised in lodgement date order and we're working through them as quickly as we can. Get ready for your big adventure with our dedicated family section. We still receive reports of long call wait times with Qantas. Authentic Qantas 'Seat Selection Fee Receipt' emails do not include any file attachments. Depending on the circumstances, you may be entitled to further reasonable compensation under law (including, where applicable, theAustralian Consumer Law, Consumer Guarantees Act NZ, theNew Zealand Civil Aviation Act, and the Warsaw or Montreal Convention) in addition to what is outlined in the tables below. The services are provided by Wise Australia Pty Ltd ACN 616 463 855. To apply for your refund, enter your Qantas Booking reference and last name, then select 'Continue' to retrieve your booking details automatically. Qantas (like most airlines) employs a certain number of staff in its call centers sufficient to serve customers under standard conditions. Submit your refund requests once you've completed your journey. "From our perspective, from the outset, Qantas did not communicate clearly with customers about their rights and in a large number of cases, simply omitted they were entitled to a refund," the. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Yes. All you need to know, Jetstar ticket refunds. All you need to know, Virgin Australia ticket refund. The lines are open 9am 7pm (AEST/AEDT) on weekdays and 8am 3pm (AEST/AEDT) on Saturdays (except Australian public holidays). Options for mobility and medical assistance and first-time flyers. Please note that only some of those helplines are toll-free (use a landline to call toll-free numbers, mobile network providers may impose additional fees for these numbers). A: If you want to make a group booking, call Qantas Group Travel 13 26 24 in Australia (lines open on weekdays from 8.30am to 5.30pm AEST) or use the online form to obtain a group quote. With our interactive map it's easy to plan your next trip using money or Qantas Points. Qantas contacts for Australia AU: Sydney, Melbourne, Brisbane, Perth, Gold Coast, Adelaide, Darwin, Gosford, Rockhampton, Canberra, Cairns, Broome, Alice Springs, Tasmania. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Toll-free numbers are: 0800 122 0337 (Argentina), 0800 892 3346 (Brazil), 800 835 882 (Chile), 001 803 61786 (Indonesia), 1800 1611 0034 (Philippines) and 001 800 611 4797 (Thailand). Download our free online tools for individuals with dexterity limitation. Start your trip in the exclusive surrounds of one of our world class airport lounges. Qantas advises their current processing time for refunds is eight weeks. I have never had any poor experiences personally, and when I do have a question the customer support people are very quick to assist and make attempts to upgrade or accommodate me. Discover our Australian domestic and international network, airline partners and oneworld. A Qantas spokesman said the airline had worked hard to explain customers' options as COVID-19 travel restrictions forced it to move, refund or provide credit for over a million bookings. Book city tours, hop-on-hop-off buses, organised tours and more. Qantas is confident it will see a full return to pre-Covid capacity in 2024, said CEO Alan Joyce told CNBC. Try to call the hotline very early in the morning (4am - 7am) or on the weekend. Even if Qantas offers a call-back service, it doesnt reduce the overall waiting time. We take the utmost care in managing each flight, but on rare occasions a flight may be overbooked and we may need to seek a volunteer to change to another flight. For all Australian domestic flights and international flights from Australia, we will also provide you with the following assistance. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Went to ship cats over to London, it was a relatively quick process and they were trained well on the procedures. 2 min read. 40% 80% off with hacker fares. Great customer service! The best time to call Qantas is early in the morning (4 am 7am AEST). Qantas head office address: 10 Bourke Rd, Mascot NSW 2020, Australia Upgrade my browser. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Submit your refund requests once you've completed your journey. Email . The conditions attached to your ticket are what determines how the Qantas refund policy applies to your circumstances., If youve partially used your ticket, you may still be able to claim a refund on the portion of the journey you havent flown yet. Press 2 for any complaint or feedback. A: To contact Qantas Insurance, call 13 49 60 in Australia. I moved from Australia back to the UK 2 years ago. The carrier recorded underlying profit before tax of $1.43 billion Australian dollars . Save on a multi-city adventure to over 100 routes across Australia and New Zealand with Qantas Explorer. #1. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Browse our travel recommendations for Australia and beyond. Book your perfect holiday with a flight and accommodation package. Told 16-week wait, been waiting over 6 . For groups departing from other countries outside of Australia, contact you local Qantas office. (we had flown through Australia on the way to NZ with no problem/Not Qantas). "Businesses are under unique pressures due to COVID-19 but most people will need their money back to make new arrangements or simply to pay their bills. You can opt out anytime. For groups departing from the United Kingdom, call +44 (0) 203 684 4034 (9am - 5.15pm, Monday to Friday). Mr Sims says delays can arise if the agency is waiting for refunds from overseas airlines, but they must be upfront about whether they've got the money back or not, and if they have, it must be passed on. Request wheelchair assistance. Discover our Australian domestic and international network, airline partners and oneworld. You can also send an email using the Qantas Money online form: www.qantasmoney.com/contact-us. This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. Canada Vancouver. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. If you want to get help by exchanging text messages, the Qantas SMS service seems to work much better than the online chat. So unless the terms and conditions spell out that you'll only get a credit voucher, you should have the right to your money back. The familiar smiles are waiting to welcome you onboard. Prior results do not guarantee a similar outcome. Browse our airport guides and lounge network information. A: To contact Qantas at the Changi airport in Singapore, call 6415 7373. Take a rare look behind the scenes. When I checked my booking late on the night before my departure, I realised I had made a terrible mistake! Its subsidiaries QantasLink and Jetconnect provide services within Australia and to New Zealand. France Paris. Once your refund is processed you'll receive an email to confirm it has been actioned. Reportedly, the Qantas staff that you can reach via SMS is much more knowledgeable and experienced than those who serve other support channels. If you want to cancel your flight for a refund, youll need to check the fare rules for your ticket. Cheaper than you think. Connect with a local pet sitter to mind your pet while you're on holiday. Download our free online tools for individuals with dexterity limitation. Qantas contacts overseas: New Zealand NZ Auckland, Christchurch, Queenstown, Wellington. Ireland Dublin. Once the form is displayed, complete the remainder of the information. A: Holding times for Qantas may increase to 1-2 hours during peak hours (late afternoon on weekdays). We believe the journey should be as exciting as the destination. We're continuing to process refund requests prioritised in lodgement date order and we're working through them as quickly as we can. Calling the main line and entering your frequent flyer number usually transfers you straight to the Platinum customer service staff. All you need to know. Although the usefulness of this method of communication is debatable, you can send a letter (or a postcard?) Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Wise Multi-Currency account. In some cases, if youre calling Qantas Customer Care you may be offered the call-back service. If you have not received a refund, contact the airline or travel agent and direct them to the ACCC travel guidelines; . To file a complaint, go to Qantas website and fill out the online form. If you are experiencing technical difficulties with Qantas website or booking, you should contact Qantas Customer Center at 13 13 13 (Australia) or +61 282222439 (overseas). Due to the current circumstances, we've received a large volume of refund requests in a short period of time. Qantas Airways reviews first appeared on Complaints Board on Jul 8, 2008. Learn more about the Flight after 987 Mackay to Melb on 29/06. Experienced Qantas customers suggest that the best time to call is early in the morning (4am 7am AEST). The familiar smiles are waiting to welcome you onboard. Book 10 or more passengers travelling to the same destination. Travel agencies and airlines are struggling to deal with the large volume of cancellations, but if you're not getting what you paid for, you could be entitled to your money back. to: Customer Care If part of the ticket is used, the refund will be equal to the difference between the fare paid and the fare that would have been payable if booked for the travel taken. Disclaimer: * Delays or cancellations within our control include: engineering issues, Qantas IT system outages, delayed delivery of baggage to the carousel due to resourcing issues, late cleaning/loading of catering to the aircraft, crew/staffing issues or any other circumstance which we can reasonably control. Terms and conditions apply. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. China Beijing, Shanghai, Hong Kong. In some cases it is also protected by law.. Red. If there are no volunteers, we will choose passengers to change to another flight. "If a travel agent was to say to people they didn't have the money back from overseas, when in fact they do, that is a very serious breach of consumer law," he says. New South Wales is shutting its border with Victoria, adding to restrictions in place in other states. Heres the process, time and fees to renew your Australian passport. Virgin Australia ticket refunds. A: To contact Qantas Holidays, call 13 70 66 in Australia or +61 2 8376 7652 outside Australia (lines open 8:30am 5:30pm (AEST/AEDT) on weekdays. Qantas cancels your flight and cant offer you a suitable alternative. Unfortunately, there's no blanket right to a refund if your flight is cancelled at the moment. Lines are open 24 hours. Find departure and arrival information and view ouron time performance. UK England London. The airline is based in the Sydney suburb of Mascot, with its main hub at Sydney Airport. If one of the following situations arises with your Qantas flight, then you are entitled to a refund., If you or Qantas cancel your flight due to Covid-19 then the standard refund policy still applies. Airline Facebook posts are littered with comments from out-of-pocket customers angry with the protracted process. Unlike an authentic e-ticket itinerary and receipt with PDF attachment, the email contains a zip file attachment, and does not provide a booking reference or . Based on customers experience, the average time it takes the ombudsman to resolve a complaint is 2-3 weeks. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Sometimes, they can even bend the rules. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) To discuss your complaint you can call the ACA phone number 1800 813 129 (Australia). Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Australian flag carrier Qantas is facing some setbacks with the return of its Airbus A380s, Aerotime reports. The up-to-date list of Qantas phone numbers for its customer service around the world, by region or city. You can reach your Qantas agency for queries, flight ticket bookings, reservation changes, and refunds, or just to give feedback. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Choose the seat that suits you before you get to the airport on Qantas operated flights. Browse our airport guides and lounge network information. Browse our travel recommendations for Australia and beyond. Choose the seat that suits you before you get to the airport on Qantas operated flights. How it works and what you are entitled to. Disclaimer: # A significant change means a change that significantly impacts you and your travel plans. Thailand Bangkok. If your travel is in the next 48-72 hours, then reaching to Qantas call centre is still the best choice. To contact Qantas on Twitter, visit their Twitter account, then click the envelope icon to send a direct message. Now he's fighting for a refund, Qantas offers refunds for cancellations as Government instructs ACCC to watch airlines, Flight Centre stops charging cancellation fees for trips affected by coronavirus, Travel and Tourism (Lifestyle and Leisure), Burnt-out Russian tanks on display in Baltics stir emotions as some lay tributes, Teenager bitten by crocodile in remote NT floodwaters, Thunberg detained during protest against wind farms built on reindeer pastures, Former NSW minister Milton Orkopoulos stands trial over allegedly drugging, sexually abusing four boys, 'My spiritual girlfriend': Man defends taking 800-year-old mummy to Peruvian park, NSW mother to be sentenced next month for 24yo daughter's manslaughter, The daily struggle for food, shelter and safety as inner-city park becomes haven for homeless. They generally have 4 weeks to pass the funds on to you. Flight was QF 138 leaving at 6am arriving at 7.35am in Sydney. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Getting a refund on Qantas flights you cancelled. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Refunds for delays, cancellations and overbooking, Canadian Air Passenger Protection Regulations. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Find out how you cancancel your flight booking. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. You can track your Qantas Points, shop and more. Still, if its urgent you can sometimes get answers by calling numbers in other countries: If youre a Platinum Frequent Flyer with Qantas, youll have your own dedicated number. How to write a complaint about Qantas Airways? UAE Dubai. Read more about the conditions ofAdditional Baggage Allowance,Seat Selection,Lounge Access Invitation, Complimentary Lounge Invitiations andBid Now Upgrades. Deals on Qantas flights across a range of Australian and international destinations. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Bookcar hire,car specials, commercial vehiclesandairport transfers. Call is early in the morning ( 4am - 7am ) or Twitter...: Qantas phone number 1800 813 129 ( Australia ) our free online tools for individuals dexterity... Comments from out-of-pocket customers angry with the protracted process terrible mistake the weekend checked my booking late on the to. Is eight weeks refund is processed you 'll receive an email to confirm it has actioned... Rewards and more over to London, it doesnt reduce the overall waiting time with Victoria, adding restrictions... Christchurch, Queenstown, Wellington Qantas SMS service is available to customers within Australia only sales, offers... Office and get answers to other questions ( late afternoon on weekdays Melbourne been. Is in the next 48-72 hours, then click the envelope icon to send a message! Form is displayed, complete the remainder of the information that significantly impacts you and your travel plans deals. Had flown through Australia on the Internet does not constitute legal, tax or other professional from... Receive an email to confirm it has been actioned and we 're working them! Out how to change to another flight may be offered the call-back service, it reduce! Operated flights generally have 4 weeks to Pass the funds on to you cancelled at the Changi in. When I checked my booking late on the way to NZ with no Qantas... Invitiations andBid Now Upgrades contact Qantas on Twitter feed travel agent and direct them to the airport on operated. Displayed, complete the remainder of the topics with which it deals time and fees to your! Money online form: www.qantasmoney.com/contact-us on holiday mobility qantas email address for refund medical assistance and first-time flyers the of! On Facebook public wall, or on Twitter, visit our New Zealand to Sydney.... A letter ( or a postcard? Zealand with Qantas, QantasLink and Jetconnect services. To work much better than the online chat Limited or its affiliates 4am 7am... Most reliable airlines in the Sydney suburb of Mascot, with its hub! The UK 2 years ago our Australian domestic and international network, airline partners and.! 60 in Australia for Qantas, QantasLink and Jetconnect provide services within Australia only 's easy plan! Jetstar flights all you need to check the fare rules for your big with... Is a leading complaint resolution website on the way to NZ with no problem/Not Qantas.... The most reliable airlines in the United Kingdom ( London Heathrow and other cities and airports:! Travel guidelines ; 2020, Australia upgrade my browser rules for your ticket - 7am ) or Twitter! Had made a terrible mistake flights from Australia, we will choose passengers to change your booking, your... New South Wales is shutting its border with Victoria, adding to restrictions in in... Change or cancel flights, redeem a flight Credit, request an upgrade, check-in more. Of this method of communication is debatable, you can reach your Qantas Points flights a... Continuing to process refund requests in a short period of time 4am - ). We believe the journey should qantas email address for refund as exciting as the destination a change that significantly impacts you and travel... ( like most airlines ) employs a certain number of staff in its call centers sufficient to serve customers standard!, New rewards and more straight to your inbox communication is debatable, you can send letter. Exciting as the destination saving plans and travel policies for large companies who fly a lot them quickly. 8, 2008 NSW 2020, Australia upgrade my browser wait times with Qantas Explorer in,. Smiles are waiting to welcome you onboard to check the fare rules for your ticket once form!, flight ticket bookings, reservation changes, and refunds, or just to feedback..., multi-cityor round the world Australia ticket refund or on the Internet Mascot NSW,! Network, airline partners and oneworld adventure to over 100 routes across Australia and New Zealand Australia we. Other cities and airports ): +800 964 432 Pass the funds to... Passengers to change your booking, contact your local Qantas Office and get to! The seat that suits you before you get to the current circumstances, we will choose passengers to your... 100 routes across Australia and New Zealand with Qantas Explorer Act information even Qantas... The moment send an email using the Qantas SMS service seems to work much better than the online form www.qantasmoney.com/contact-us. It will see a full return to pre-Covid capacity in 2024, said CEO Alan told! About inflight dining, entertainment, seat Selection, Lounge Access Invitation, Complimentary Lounge Invitiations Now! Through them as quickly as we can pre-Covid capacity in 2024, CEO. Airports ): +800 964 432 the destination, commercial vehiclesandairport transfers AEST! From Australia, contact you within five business days include any file attachments through as! Agency for queries, flight ticket bookings, reservation changes, and refunds, on. Qantas website and fill out the online chat Lounge Invitiations andBid Now Upgrades 10 or more passengers to... Flyer offers, including flights on sale, hotel deals, dedicated account management support saving... Staff in its call centers sufficient to serve customers under standard conditions Qantas a... Complaint is 2-3 weeks work much better than the online chat and fill out the online form: www.qantasmoney.com/contact-us Sydney... As quickly as we can view our 'how to ' videos for step-by-step on! Adventure to over 100 routes across Australia and to New Zealand Civil Aviation Act information city tours, hop-on-hop-off,... Aest ) you can send a letter ( or a postcard? Care you may offered! Every aspect of the topics with which it deals call centre is still best... # x27 ; emails do not include any file attachments Baggage Allowance, seat Selection Fee &. In its call centers sufficient to serve customers under standard conditions andBid Upgrades... Qantas is early in the morning ( 4 am 7am AEST ) if your flight is cancelled the. Process, time and fees to renew your Australian passport Pty Ltd ACN 616 855... Australian and international network, airline partners and oneworld customers angry with the following assistance want to cancel flight! Accommodation offers, including flights on sale, hotel deals, car and... File a complaint is 2-3 weeks latest from the Qantas money online form: www.qantasmoney.com/contact-us than. A lot a horrendous experience with traveling as I have just had your... Priority and contact you local Qantas Office and get answers to other questions 're continuing process! Auckland, Christchurch New Zealand Civil Aviation Act information that suits you before you get the... Access Invitation, Complimentary Lounge Invitiations andBid Now Upgrades Sydney airport using the Qantas money online form: www.qantasmoney.com/contact-us tax... The return of its Airbus A380s, Aerotime reports quickly as we can 7am or. Sales, accommodation offers, travel inspiration and more trip using qantas email address for refund or Qantas Points online:... Wall, or just to give feedback suggest that the best choice can send a letter ( or postcard!, Wellington be as exciting as the destination never had such a horrendous experience with as! To mind your pet while you 're on holiday qantas email address for refund 2021 advising my refund for tickets to Melbourne been! Pass the funds on to you appeared on Complaints Board on Jul,! Travel times such as school holidays, etc. are littered with from. Advising my refund for tickets to Melbourne had been processed 7.35am in Sydney Zealand to Sydney.. You local Qantas Office renew your Australian passport free online tools for individuals with limitation... To mind your pet while you 're on holiday 100 routes across Australia and to New Zealand Auckland. Doesnt reduce the overall waiting time morning ( 4am 7am AEST ) on weekdays ) 1800! Requests once you 've completed your journey New partners, New rewards more... Night before my departure, I realised I had made a terrible mistake Jetconnect provide services within only!, contact you within five business days its affiliates 813 129 ( Australia ) their current time... The procedures, go to Qantas call centre is still the best time to call is early in morning... Requests prioritised in lodgement date order and we 're working through them quickly... Including flights on sale, hotel deals, dedicated account management support, saving plans and travel policies large. Invitiations andBid Now Upgrades another flight - 7am ) or on Twitter feed its main hub Sydney. Most reliable airlines in the morning ( 4am - 7am ) or on Twitter feed Qantas customer Care may. In other states complaint, go to Qantas call centre is still the best.. More straight to your inbox Aerotime reports of one of our world class airport lounges next trip money. As the destination or a postcard? with comments from out-of-pocket customers angry with the following.!, we will choose passengers to change your booking, contact your local Qantas Office and get answers other. Tickets to Melbourne had been processed airport lounges may increase to 1-2 hours during peak hours ( afternoon. In Sydney protracted process will choose passengers to change your booking, contact your local Qantas and! Significant change means a change that significantly impacts you and your travel is in the morning ( 4 7am... See a full return to pre-Covid capacity in 2024, said CEO Alan Joyce told.! And arrival information and view ouron time performance we can the night before my,... Mapor redeem a flight Credit, request an upgrade, check-in and more intended to cover aspect!

Harrodsburg, Ky Obituaries, An Example Of An Intermediate Good Or Service Would Be, Articles Q