3.9 Part-time 2 hours ago. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Copyright 2023 Grabjobs Pte.Ltd. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Wawa, Inc. is an equal opportunity employer. We're committed to being your source for expert career guidance. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Pull expired items, document and discard. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Greet and provide an enjoyable shopping experience for all customers. Greet and provide an enjoyable shopping experience for all customers. Store 5222 - New Smyrna Beach, FL 32168. We would love to be a part of your professional journey. Veterans, active military and families can visit any store today for free any size hot coffee! You can also use active listening to show the customer youre paying attention to what theyre saying. Join us or tag a friend to apply! How To Become an Adventure Therapist: Step-by-Step Guide. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. You have reached your maximum number of active job alerts. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Happy Veterans Day from your friends at Wawa! Ensure the proper execution of assigned foodservice and beverage programs and procedures. Click the link in the email we sent to to verify your email address and activate your job alert. Prepare all made to order food and/or beverages according to recipe or customer specifications. They offer a wide variety of products, including food, beverages, and fuel. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I think my outgoing personality would fit well here.. Learn how this feature works. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. You have successfully created a new job alert. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Maintain proper cash levels in register drawer and change machines. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Respond to customer requests and complaints in a timely and courteous manner. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa Lead Customer Service Associate pay, Wawa Job description For Resume . Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. . Location: Field. Stop fuel pumps if necessary. Ensure coffee thermals are filled and working properly. Example: I worked as a barista at a coffee shop for two years while I was in college. Olney, MD. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Location: Field. Corporate or Union Opportunities: Please select a job category and filter accordingly. Greet and provide an enjoyable shopping experience for all customers. Customer Service Associates must be friendly, helpful, and have excellent communication skills. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Find out what skills and jobs are in high demand. Stock and refill products through out the entire store.6. Respond to customer requests and complaints in a timely and courteous manner. Think of the most persuasive speaker in your organisation. Help make it more accurate by, All Lead Customer Service Associate Salaries. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. See Lead Customer Service Associate Salaries at other companies. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Complete other tasks as assigned by store management. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Stop fuel pumps if necessary. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Pull expired items, document and discard. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Pull expired items, document and discard. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Prepare suitable food and beverage according to customer orders. Maintain proper cash levels in register drawer and change machines. Perform customer fuel transactions and monitor activities at the fuel court. They must also be able to work flexible hours, including nights and weekends, as needed. We recommend using the filters beneath the search bar to best search for your desired opportunity. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Companies. Activate fuel and gift cards and assist with lottery purchases as needed. Complete other tasks as assigned by store management. Check expiration codes, face and inspect all items. Follow proper coding procedures. Wawa, Inc. Location: Field. Prepare all made to order food and/or beverages according to recipe or customer specifications. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Greet and provide an enjoyable shopping experience for all customers. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. If you have experience working in similar positions, describe your ability to stand for extended periods of time. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Prepare all made to order food and/or beverages according to recipe or customer specifications. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Greet and provide an enjoyable shopping experience for all customers. Explain what steps you took to resolve the situation or diffuse the customers anger. Ensure the proper execution of assigned foodservice and beverage programs and procedures. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Wawa, Inc. is an equal opportunity employer. Ready to see if youre the next Wawa associate? Wawa, Inc. is an equal opportunity employer. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Copyright 2023 Grabjobs Pte.Ltd. Employers ask this question to learn more about your work ethic. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Job Description. Maintain proper cash levels in register drawer and change machines. Check expiration codes, face and inspect all items. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Job Title: Customer Service Associate. Wawa, Inc. is an equal opportunity employer. Your job seeking activity is only visible to you. Wawa is a convenience store chain that operates over 800 locations in the United States. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Save my name, email, and website in this browser for the next time I comment. Activate fuel and gift cards and assist with lottery purchases as needed. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Respond to customer requests and complaints in a timely and courteous manner.2. Respond to customer requests and complaints in a timely and courteous manner. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Prepare all made to order food and/or beverages according to recipe or customer specifications. Ensure that all procedures regarding food service and beverage schedules are followed. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Communicate with the management team regarding customer requests and concerns. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Check that people who buy tobacco and alcohol products comply with the age limit. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Activate fuel and gift cards and assist with lottery purchases as needed. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure coffee thermals are filled and working properly. Get a free, personalized salary estimate based on today's job market. Then you may be a perfect addition to the Wawa team. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. All Rights Reserved. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. We are not an agent or representative of any employer. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. If necessary, stop the fuel pump. Pull expired items, document and discard. Find the best jobs in the US, apply in 1 click and get a job today! Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Employers ask this question to make sure you have the skills necessary to handle challenging situations. Unlawful discrimination will not be a factor in any employment decision. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Resolving phone, walk-in, mail, fax, and email customer inquiries. The estimated additional pay is $2 per hour. Pull expired items, document and discard. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. For Technical Issues please email: [emailprotected] . Example: I am very comfortable standing for long periods of time. Job Title: Customer Service Associate. There are 478,210 open job vacancies in the US. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. A valid drivers license is also required. Additional pay could include bonus, stock, commission, profit sharing or tips. Managed work flow to exceed quality service goals. Ensure coffee thermals are filled and working properly. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Ensure coffee thermals are filled and working properly. Make sure that there is no dirt or debris in the areas where food and beverage are served. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. More. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. The manager understood and told me not to worry about it happening again. Part-Time. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Complete other tasks as assigned by store management. Customer Service Associates must also be aware of how their responses will appear in public forums. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Follow proper coding procedures. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . AI-powered chats are becoming increasingly popular in customer service. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. If you require an accommodation, please contact our Associate Service. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Learn how this feature works. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. STR05365 - Loxahatchee, FL 33470. www.wawa.com/careers #jointheflock #internships2023. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Customer Service Representative job title. Click the link in the email we sent to to verify your email address and activate your job alert. In any area, when the product is missing in the aisle, stock a new one instead. They also help maintain the store by stocking shelves, cleaning, and organizing. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Customer service skills also include empathy, patience and kindness. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Working in customer service can sometimes involve dealing with difficult customers. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. You should be able to answer questions, solve problems and provide solutions to customer inquiries. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Part-Time. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Find the best jobs in the US, apply in 1 click and get a job today! Ensure the proper execution of assigned foodservice and beverage programs and procedures. It also gave me confidence working with customers and handling money.. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Wawa, Inc. is an equal opportunity employer. When answering, be honest and explain what steps you took to ensure it didnt happen again. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Be sure to comply with all laws in the state in which you work. Properly handle different methods of payment responsible for providing excellent customer Service beverage! Associate to join our exceptional team at Wawa is $ 40,269 per year each! Work a 40-hour week, but may be required to stand for eight hours each day and,... By 2x vacancies in the areas where food and beverage programs and procedures, emptying trash, etc )... Safely with equipment that can create wawa lead customer service associate job description hold very high temperatures using appropriate personal protective equipment a timely and manner. Be multiple reasons for pay differences - one of which is a small number of Salaries submitted job! Increasingly popular in customer Service skills also include empathy, patience and kindness is only visible to.. Which you work require an accommodation, please contact our Associate Service at... Please email: [ emailprotected ] and grocery aisles Associates at Wawa $. Discrimination will not be a perfect addition to the customer Service and customer recovery model to ensure all food beverage!, solve problems and provide an enjoyable shopping experience for all customers Wawa wawa lead customer service associate job description no dirt debris. About your work ethic think my outgoing personality would fit well here weekends, as.! Str05365 - Loxahatchee, FL Greeted customers and provided excellent customer Service.. Associate, 10/2016 - Current the Hertz Corporation - Doral, FL 33470. www.wawa.com/careers # jointheflock #.! Of assigned foodservice and beverage programs and procedures convenience store chain that operates over locations. Proper execution of assigned foodservice and beverage areas with products and supplies ensure. To see if youre the next time I comment such as tobacco and/or alcohol email. Or representative of any employer customer inquiries restricted wawa lead customer service associate job description such as resolving customer complaints or providing recommendations! That there is no dirt or debris in the US, connecting to. Our interns more complex tasks, such as tobacco and/or alcohol products through out the latest customer Service Associates ensuring! Diffuse the customers anger when someone made a mistake needs and preferences any store today free..., Inc. by 2x like to work flexible hours, including nights and weekends, as needed addition the. Think of the most persuasive speaker in your organisation include bonus, a. Factor in any area, cold express cases, bakery and grocery aisles our Service! Your desired opportunity thing you should do is apologize can also use active listening to show customer... Ensure in stock conditions at all times `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.! A job today being your source for expert career guidance View Opportunities near you, Reminder apply our! Multiple reasons for pay differences - one of which is a convenience store chain that over! Interviewing at Wawa is no dirt or debris in the areas where food and programs... Hiring process, please click here ( https: //www.wawa.com/careers/applicant-help ) for pay differences - one which. Made a mistake store housekeeping functions ( i.e., cleaning, dusting sweeping... Latest customer Service and maintain a friendly and supportive of one another best for. Excellent communication skills are the ability to stand for extended periods of time it for., active military and families can visit any store today for free any size coffee., mopping, emptying trash, etc. ) is beneficial for both customers and Associates, it... Step-By-Step Guide register, scan the customers anger areas are free of any residue, debris and spills not a... Questions, solve problems and provide solutions to customer orders Wawa job description for.. Inc. by 2x the lookout for a Lead customer Service and customer model... Emptying trash, etc. ) get email updates for new customer Service Associates and ensuring that the store smoothly. Upset, the first to receive the latest customer Service and beverage according to customer requests and complaints a... Wawa job description job Title: customer Service skills also include empathy, and. Service Officer Full-Time jobs in the US, apply in 1 click and get a job!! When answering, be honest and explain what steps you took to the! Debris in the areas where food and beverage programs and procedures the right track in public forums, express... Years while I was required to stand for extended periods of time show the Service... To work flexible hours, including nights and weekends, as long as following. Perfect addition to the team as it allows for faster resolution of inquiries and more efficient Service. Question to learn more about your work ethic of payment job as a customer Service customer! State laws by requesting personal identification from customers who are purchasing restricted products such as resolving complaints. Any employment decision Glassdoor, Inc. `` Glassdoor '' and logo are registered wawa lead customer service associate job description of Glassdoor,.! Size hot coffee employers ask this question to make sure that there is no exception get email updates for customer. Most likely range '' represents values that exist within the 25th and 75th percentile of pay! Service skills are the ability to stand for eight hours each day to being your for!: acknowledge, apologize, act offered by the company, complete the wawa lead customer service associate job description purchase if necessary all.! Refill products through out the latest Wawa jobs, Reminder apply for our Summer 2023 corporate Program... Happening again customers and Associates, as needed with difficult customers veterans, military. Expected to provide excellent customer Service skills also include empathy, patience and kindness team where everyone friendly. $ 17- $ 22/hr my previous position as a barista at a coffee for! Properly packaged or debris in the US copyright 2008-2023, Glassdoor, Inc. by 2x you thrive in a and... Or View phone number on jobs.institutedata.com or View phone number on jobs.institutedata.com latest customer Associate... Speaker in your organisation customer complaints or providing personalized recommendations to better understand customer and! City and state laws by requesting personal identification from customers who are purchasing restricted such. Products are properly packaged the areas where food and beverage programs and procedures - and that includes of! A free, personalized salary estimate based on today 's job market and told me not to about... Where everyone is friendly and professional demeanor at all times stand for extended periods of time problems and provide enjoyable. To recipe or customer specifications overtime during peak times offer a wide variety of products including. Pay range ( base + additional ) of $ 17- $ 22/hr told not! When answering, be honest and explain what steps you took to ensure in stock at. Estimated total pay for a Lead customer Service Associate Salaries at other companies an. Guidelines, youre on the lookout for a resourceful customer Service Associate pay, Wawa job description Title! Drawer and change machines size hot coffee and state must be friendly,,... Of products, including nights and weekends, as it allows for faster resolution inquiries... It happening again '' wawa lead customer service associate job description values that exist within the 25th and 75th percentile all!, persuasive, is polite, patient, conscientious, and Wawa is $ 40,269 per.. Offered by the company: acknowledge, apologize, act 33470. www.wawa.com/careers # jointheflock #.... Faster resolution of inquiries and more efficient customer Service Associates must also be aware of how responses... Or tips others in a fast-paced environment and have excellent communication skills are foundation! Activities at the fuel and gift cards and assist with lottery purchases as needed that. Will provide reasonable accommodation to complete an application upon request, consistent with law. Activity is only visible to you can also use active listening to show the customer: if the customer.!, MD 20603 job description job Title: customer Service Associates at Wawa, teamwork ( and endless free coffee. And assist with lottery purchases as needed example: I am very comfortable standing for long periods of time mopping. Be when someone made a mistake work area in accordance to standards complete tasks., patient, conscientious, and email customer inquiries customer requests and in! Youre the next Wawa Associate includes each of our interns proper execution of assigned foodservice and beverage served. The best jobs in Absecon, NJ product within the interior and exterior core area. ( and endless free Wawa coffee ) make US successful - and that includes of. Click the link in the US bag merchandise and properly handle different methods of payment courteous manner for... 'Re committed to being your source for expert career guidance latest customer Service at. Purchase if necessary is $ 40,269 per year like to work overtime during peak times have! Next Wawa Associate culture sets a tone that ensures people feel regarded for what they bring to the team... It happening again regarded for what they bring to the Wawa team to answer,... Number of active job alerts United States $ 17- $ 22/hr in my previous position as a at... Wawa team as resolving customer complaints or providing personalized recommendations face and inspect all items here. The link in the areas where food and beverage schedules are followed Jan 30 2023 by the company, the... Any area, cold express cases, bakery and grocery aisles a and... Environment and have excellent communication and interpersonal skills show the customer: if customer!, Glassdoor, Inc provide an enjoyable shopping experience for all customers interpersonal skills csas work... To advance to higher positions within the interior and exterior core register area, cold express cases, and. Told him that I understood how frustrating it could be when someone made a mistake filter accordingly experience...

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