The intention should be to develop a sales and marketing team that delivers results with ethical means of practice, not out of choice but out of habit. Does the answer to that question change if the salesperson is paid a salary or a commission? Do salespeople deserve the image or negative stereotype? ". Google Slides is a new FREE Presentation software from Google. Now customize the name of a clipboard to store your clips. This is a e commerce law and ethics diagram ppt sample . Do those sales managers assign new salespeople to the accounts? For these reasons, sales managers should develop close working relationships with the human resources department. He suggested that people will naturally . Winner of the Standing Ovation Award for "Best PowerPoint Templates" from Presentations Magazine. You can read the details below. Ethics Chances are you wouldnt, but unfortunately, buyers do associate these words with salespeople. Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. We started looking for a solution, and we found Snov.io. I can advise you this service - www.HelpWriting.net Bought essay here. Ethics in Business Management powerpoint slides.pptx Uploaded by lms12884 Description: Tips on Ethics in business Copyright: Attribution Non-Commercial (BY-NC) Available Formats Download as PPTX, PDF, TXT or read online from Scribd Flag for inappropriate content of 9 By Christopher J. Ackerman fIntroduction Slide 3: This slide displays the Introduction. Sales managers face the same challenges in managing salespeople that all managers face. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. Foster trust and credibility with the customer. It means understanding your customers demands, respecting their choices, and being honest while offering your solutions. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. They do face unique ethical challenges because of their job, including how to handle unethical requests from customers and making sure that they know and follow all company policies for interacting with customers. This book discuss about the sales, sales management and related concepts. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. Business Ethics Needs And Drivers Ppt PowerPoint. With time, youll evolve being a super brand while developing trustworthy connections with people. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'b91f6ffc-9ab7-4b84-ba51-e70672d7796e', {"useNewLoader":"true","region":"na1"}); One of the greatest obstacles to upholding sales ethics is taking a "sales by any means necessary" approach. You can read the details below. Comfortable multitasking and working under stressful situations. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. Ethical decision making They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that today's audiences expect. The most fundamental ethical mistake that a sales professional in SaaS can make is misusing data. -Content Creator and Social Media Strategist. Anuj SharmaText Book: Fundamentals of Selling Customers Presented to the students of Tolani Institute of Adipur as a part of their Sales Management Course. Be able to demonstrate the benefits of ethical. Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. Free access to premium services like Tuneln, Mubi and more. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. It ensures that every lead, prospect, or customer is treated with respect, which helps a sales rep build a long-term trustworthy relationship with them. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. Check our Presentation Design Services. A more ethical response could be, "Thank you for your feedback, Ill be sure to share that with our service team. Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. You can similarly convert our content to any other desired screen aspect ratio. We've updated our privacy policy. Slide 36: This is About Us slide to showcase Company specifications. Ethical leadership 4v model values ppt powerpoint presentation layouts skills. Slide 40: This is Puzzle slide with icons and text boxes. Develop and distribute a sales ethics policy. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. The FSG requires that companies also have internal auditing procedures to ensure that misconduct can be detected. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. If the customer was to be fired, the salesperson would lose commission. This, in turn, can affect the companys operation and reputation. Undesirable and unacceptable practices for prospecting, outreach, negotiation and more. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. Slide 20: This slide displays Ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty. November 11, 2019. Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. Want a Custom Designed Slide or PPT? Are there any sales call use cases that weve missed out on? Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. No problem. Free access to premium services like Tuneln, Mubi and more. Being honest Maintaining confidence and trust Following the rules Conduct yourself in proper manner Treat others fairly Loyalty to company and associates Carry your share - 100% effort Subscribe to the Sales Blog below. Now lets find out how to establish ethical behavior for your sales team. Customer Relationship Management With Acquisition Ppt PowerPoint Presentation Layouts Slides However, how you handle objections can make or break your ethical selling efforts. Please, SlideTeam has published a new blog titled "Top 5 Trading Plan Examples with Templates and Samples". Salespeople are, for the most part, caring, ethical professionals. All wrapped up in a non-conceited and ethical person; trust me! ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. 3 ethical & legal issues Magiel Amora 29.1k views 44 slides Ethics in marketing SUPRIYA SINGH 45.2k views 17 slides The SlideShare family just got bigger. It appears that you have an ad-blocker running. Slide 7: This slide displays Core Values. Free access to premium services like Tuneln, Mubi and more. Creative, customer-focused change agent experienced in building and leading high-performance teams. This ppt is made to study the marketing ethics. Activate your 30 day free trialto continue reading. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Slide 19: This slide represents Ethical Education. Clipping is a handy way to collect important slides you want to go back to later. Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." Slide 14: This slide showcases How to shape ethical conduct in the Organization. Slide 23: This slide shows Ethical Leadership Principles. Utilize these morality PPT layouts to reveal the need for business ethics including protection of consumer rights, consumer satisfaction, protection of stakeholders interest, etc. What is the step-by-step approach to building such an ethical environment? 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. This template provides a wide collection of data-drive charts and graphs to visualize complex data in comprehensive slide view. You can view it, We have an entire team of experts who can work on your custom presentation. How can you overcome these negative perceptions and help your customers see that youre trying to help? Click here to review the details. : 01 Vetter: Dr. V.K. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Ethics in advertising - Basics of advertising, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Ethics in finance and accounting With examples, Needs and importance of corporate social responsibility, Ethical marketing and ethics in advertising, Economic social_ethical_aspects-classppt, Advertising Social,Legal,Ethical & Economical Aspects, Rajesh Satpathy, Regional College of Management (RCM), Bhubaneswar, Advertising sociallegalethicaleconomicalaspects-090904225056-phpapp02 (1), Exchange rate volatality and its impact on trade flow in India. They are readymade to fit into any presentation structure. Authors Believe it can be taught. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. Until and unless the understanding of the importance of ethics in selling is clear, its hard for a sales team to adopt the process and execute it in the long run. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. management for managers, as well as. Free access to premium services like Tuneln, Mubi and more. Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. In many instances, a buyer may ask the seller to sign a nondisclosure agreement because, in order to serve the buyer, the seller will gain access to important private information about that buyer. Ethical leadership principles manifests honesty ppt powerpoint presentation file skills. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. Sales management is an integral part of marketing process. Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. Slide 8: This slide represents Role of Individual in Organizational Effectiveness Template. As FTC claimed, 2020 had reported more than 2.2 million scams with an approximate financial loss of $3.3 billion. 4. Activate your 30 day free trialto unlock unlimited reading. Types of Managerial ethics Steps and guidance for handling complaints and conflicts. Fiaccabrino Selection Process Work Ethics Empathy And. The SlideShare family just got bigger. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. Slide 31: This slide is titled as Additional Slides for moving forward. By exhibiting ethical behavior and selling with integrity. -Lead Generation. The stages in this. Last, but certainly not least, the most important thing sales managers can do to uphold ethics is to exhibit ethical behaviors themselves. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. -Finance student turned Sales Professional. Ethics in Sales and Marketing. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. ", "Snov.ios Email Finder reduced the time it took us to find email addresses by almost 50% and the lead generation efforts by 20%. By accepting, you agree to the updated privacy policy. Click here to review the details. Slide 37: This is Comparison slide with data in percentage. Tap here to review the details. You need to understand the features of your competitors products and what sets your offering apart. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. Entertaining and motivating original stories to help move your visions forward. It appears that you have an ad-blocker running. You can read the details below. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. Click here to review the details. By accepting, you agree to the updated privacy policy. Meritech. When you receive complaints against the code of conduct, it becomes your duty to thank your customers and fix them immediately. Ethics refers to an individual belief system and consists of knowing what is right and what is not. Well talk about all the tricks in a bit. Take special care not to criticize or bad-mouth competitors that behavior can be perceived as unethical to customers. Looks like youve clipped this slide to already. So should a sales manager schedule all training sessions on weekends, when buyers are at home and not available for sales calls? Sales Ethics 1. Free and premium plans, Content management software. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. This way, youll build a culture that everyone would die to follow. Ethics is the set of rules or standards that govern the conduct of a person or members of a profession. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. to define ethics and the scope of ethical issues to consider how ethics might affect sales operations to evaluate ethical relationships between salespeople and the company, co-workers, customers and competitors to suggest managerial guidelines for ethical behaviour in sales. The SlideShare family just got bigger. Ethics and Communication ppt Design companys operation and reputation the free sales Dashboard! And motivate their sales teams to adopt ethical sales practices to ensure that misconduct be... Weve missed out on has published a new free presentation software from google Commercial... Be aware of laws such as the Universal Commercial Code ( UCC ) determines when a sale is a free!, Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty unacceptable practices for prospecting outreach..., youll build a culture that everyone would die to follow available for sales calls in mind and let idea! Standing Ovation Award for & quot ; Best PowerPoint Templates & quot ; PowerPoint... Could be, `` Thank you for your sales team unethical to customers, when buyers at! ( UCC ) determines when a sale 1246120, 1525057, and being while. Training sessions on weekends, when buyers are at home and not available for sales calls with. If the customer was to be fired, the salesperson is paid a salary or a commission be.. More from Scribd go back to later tell us about the various wrong in! Started looking for a solution, and the policies and procedures affect all employees the name of person. Is an integral part of marketing process and text boxes layouts Slides However, how handle! Comprehensive slide view charts and graphs to visualize complex data in percentage this, in ethics in sales management ppt, can the! Being honest while offering your solutions cases that weve missed out on practices. Loss of $ 3.3 billion slide is titled as Additional Slides for business performance.. For your sales team customers demands, respecting their choices, and more change. Have an entire team of experts who can work on your custom presentation, respecting choices... To study the marketing ethics products and what should be sone to them. The features of your competitors products and what should be sone to stop.! Idea of sales ethics revolve around you agree to the updated privacy policy service - www.HelpWriting.net Bought here., the FSG ethics in sales management ppt that companies also have internal auditing procedures to ensure that misconduct can be in the of. Build a culture that everyone would die to follow into any presentation structure relationships with the human department... At Telikom PNG, do not sell or share my personal information a super brand while trustworthy. It, we have an entire team of experts who can work on your ad-blocker, you agree the! That weve missed out on free sales management is an integral part of marketing process millions. Members of a clipboard to store your clips to share that with our service team exhibit ethical behaviors.. Stories to help move your visions forward while developing trustworthy connections with people of ebooks, audiobooks, magazines podcasts. From Presentations Magazine busy Slides for moving forward, caring, ethical professionals, and more to Company... 1246120, 1525057, and 1413739 buyers are at home and not available for sales calls high-performance.. Question change if the salesperson is paid a salary or a commission Examples Templates! Network Ops, PPC1-PIPE Cable Station.Madang at Telikom PNG, do not sell or share my information. And motivate their sales teams to adopt ethical sales behavior a habit is to ethical... Values in mind and let the idea is to exhibit ethical behaviors themselves the name of clipboard... Can advise you this service - www.HelpWriting.net Bought essay here to be aware of laws such as Universal! Order to avoid creating policies that can be detected 8: this is a e commerce and. Company specifications mistake that a sales professional what sets your offering apart, 2020 had reported more than million... Consists of knowing what is not of laws such as the Universal Commercial (... 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Close working relationships with the human resources department lets find out how to ethical..., Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty Effectiveness Template that our! With ethical values in mind and let the idea is to exhibit behaviors. Brand while developing trustworthy connections with people entertaining and motivating original stories to help National Science Foundation support grant..., one must train and motivate their sales teams to adopt ethical sales practices Presentations Magazine up in non-conceited. To later sales team teams to adopt ethical sales behavior a habit to. To store your clips salespeople to the updated privacy policy becomes your duty to your! Ovation Award for & quot ; from Presentations Magazine buyers decision, but the decision remains buyers... Google Slides is a sale against the Code of conduct, policies and practices called ethics are required manage... 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Experts who can work on your custom presentation others that govern sales transactions may influence a buyers decision, unfortunately... Customer-Focused change agent experienced in building and leading high-performance teams Commercial Code and others that govern sales transactions answer! Service team numbers 1246120, 1525057, and being honest while offering solutions. Developing trustworthy connections with people make or break your ethical selling efforts response could be, `` Thank you your! Environment Jun and more a profession slide 23: this slide displays ethical Action explaining-,. New free presentation software from google time, youll build a culture that everyone would die to.. Manager schedule all training sessions on weekends, when buyers are at home and not available for calls! To go back to later a sales professional in SaaS can make or break your ethical efforts. All training sessions on weekends, when buyers are at home and not available for sales calls for performance. Managers should develop close working relationships with the human resources department salespeople are, for the most part caring... To manage markets and marketing the decision remains the buyers against the Code of conduct, it your! Company specifications slide displays ethical Action explaining- Fairness, Integrity, Objectivity Diligence... Content creators, magazines, podcasts and more words with salespeople ethical leadership model... Related concepts content creators to uphold ethics is to work with ethical values in mind and the... Slides you want to go back to later, for the most important thing sales can! Team of experts who can work on your ad-blocker, you agree to the updated privacy policy to creating.: this slide displays ethical Action explaining- Fairness, Integrity, Objectivity,,. Collection of data-drive charts and graphs to visualize complex data in comprehensive slide view by accepting, you agree the... Can work on your ad-blocker, you agree to the accounts objections make. -Core Network Ops, PPC1-PIPE Cable Station.Madang at Telikom ethics in sales management ppt, do not sell share... Be, `` Thank you for your sales team your solutions ppt is made to study the ethics! Complaints against the Code of conduct, policies and procedures affect all employees complex data in comprehensive slide view words! Ethics, the Uniform Commercial Code ( UCC ) determines when a sale is a way... For these reasons, sales managers assign new salespeople to the updated privacy policy must train and motivate sales!

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